appliances) manufactured/distributed by Jaina India Private Limited, software, or online/digital
application, including any digital application(s) made available on any Device by Jaina (collectively to
be addressed as ‘Services’) and describes and determines how we handle and/or deal in your personal
information and sensitive personal information (hereinafter collectively referred to as “Personal
Information”), as defined and regulated under the applicable laws of India.
inter alia determines how we control the Personal Information provided by you to or collected by Jaina,
how we handle and deal in the Personal Information, correction of inaccuracies in the Personal
Information provided by you to us, and the purposes for which the Personal Information provided by you
may be used by us.
Policy will govern the use and access of the Services by You. We collect, receive, possess, process, or
store the Personal Information to enable the Services to function more effectively and to enable us to
please do not proceed to use the Device, including the Services provided by Us.
(a) We collect the following categories of Personal Information from you when you use the Services or
any part thereof:
Information you provide directly to us.
Information We collect about your use of any or all of Our Services, including time and duration of
the use of Services, the location from which Services are accessed/used, the websites/applications
you visit and use.
Information We obtain from third-party sources.
Any other information that may be required by Us for allowing you to access and/or use the Services,
including but not limited to your name, contact information, age.
Information relating to your Device, hardware and software details, details of the operating system,
and other unique identifiers.
The uniform resource locator (‘URL’) and IP address of any website or service page that you may
visit pursuant to availing any Services offered by Us.
Details relating to your credit card or debit card pursuant to your use of any of Our Services.
Voice information, if any.
information/ data which is anonymous or which, due to other factors, is incapable of identifying you
either individually or in combination with other information.
(c) You agree that we are not responsible for the accuracy, authenticity, or verification of the
Personal Information provided by You.
(a) You hereby consent to the collection, storage, use, processing, disclosure, and transfer, of the
agree that collection, storage, use, processing, disclosure, and transfer by Us of the Personal
Information is for a lawful purpose and does not violate the provisions of any law for the time being in
force and that collection of such Personal Information is necessary for providing Services to you. We
may aggregate or combine your Personal Information with Personal Information belonging to other users to
improve the quality of your user experience and the efficiency of Our Services, and you hereby expressly
consent to the foregoing.
(b) You shall at any time be entitled to withdraw your consent to the collection, storage, use,
processing, disclosure, and transfer, of the Personal Information by Us by notifying your intention in
writing to the Grievance Officer at the address provided in paragraph 13 below. However, in the event
that you so choose to withdraw your consent to the aforesaid, We shall be entitled to discontinue
providing any or all of the Services to you.
You acknowledge and agree that the Personal Information collected by Us shall be stored by Us on Our
servers (“Server(s)”). By using Our Services and providing Personal Information to Us, you expressly
consent to the storage of the same by Us at Our Server(s), including storage and processing of your
note that the data protection and other laws of countries where your information may be transferred
might not be as comprehensive as those in your country.
The Personal Information collected by Us is used by Us, Our affiliates, subsidiaries, and joint
ventures, inter alia, for-.
Allowing you to use the Services that you request.
Providing Services to you, facilitating services provided by advertisers, third-party service
providers, and business partners.
Enhancing the efficiency/quality of Our Services and providing maintenance services.
For assessing and analyzing Our Services.
For providing customized content and advertising.
Any other purposes required for offering the Services.
Any purposes as may be required under applicable laws.
third parties for their marketing purposes without your explicit consent, and we only use your
(a) We acknowledge that the Personal Information provided by you is important and confidential, and the
contents of such Personal Information shall not be disclosed by Us to any Person, except to such third
“Person” shall mean and connote any individual, corporation, partnership, limited liability partnership,
joint venture, body, corporate or other organization, association, or entity.
(b) The Personal Information provided by you can be shared by Us at any time without obtaining explicit
consent from you, with any government agencies mandated under the law to obtain Personal Information,
including sensitive Personal Information for the purpose of verification of identity or for prevention,
detection, investigation including cyber incidents, prosecution, and punishment of offenses.
(c) Personal Information provided by you may also be disclosed by Us at any time without obtaining
explicit consent from you to any third party by an order under the applicable law for the time being in
(d) We will endeavor to ensure that third parties who are the recipients of the Personal Information
maintain the confidentiality of such information, with the same level of data security practices as are
employed by Us in relation to the Personal Information and use the Personal Information only in relation
to the Services offered by Us to you. However, please note that recipients of your Personal Information
may be located in countries other than India, and the level of protection afforded to Personal
Information may differ under the applicable laws of such countries; and hence the protection measures
utilized by such recipients in territories outside India may also differ from the standards deployed and
maintained by Us. You hereby expressly consent to the disclosure and/or transfer of your Personal
the avoidance of doubt, your Personal Information shall not be ‘transferred’ by Us to any Person that
does not ensure the same level of data protection that is adhered to by Us as detailed in this Privacy
(e) We may also disclose the Personal Information to enforce Our policies, and/or address
concerns/complaints regarding the nature of the content posted by you, and/or prevent any
(a) Personal Information may be disclosed/transferred to the following recipients:
Third-party service providers who assist Us in rendering Services to you and/or enhance the
efficiency of the Services to you.
Your information may be shared among Our affiliates.
We also may share your information with trusted business partners and may use your information to
provide you with services you request, make predictions about your interests, and may provide you
promotional materials, advertisements, and other materials.
There may be instances when We disclose your information to other parties- to comply with the law or
respond to compulsory legal process and/or to verify/enforce compliance with the policies governing
We may disclose your information to a third party as part of a merger or transfer or in the event of
7. OTHER INFORMATION
(a) We may provide You links to other third-party websites for your convenience and information. In the
third-party websites shall be applicable to you, and We shall not at any time be responsible and/or
liable for any content/ information provided/intimated to You on such third-party websites.
(b) Any personal and/or sensitive personal information, including your contact details, bank account
details, and credit card account details, collected by such third party websites, shall be subject to
be applicable to the same. Moreover, We shall not at any time be responsible/ liable/ accountable for
any personal and/or sensitive personal information that You provide to and/or is collected by such
(c) We may, from time to time, send you certain promotional material/ advertisements/ additional
information with regard to the Services provided/ offered by Us to the e-mail address provided by You.
You may at any time choose to opt-out of receiving such communications by sending an e-mail to this
effect to the contact address provided under paragraph 13.
To enable Us to identify your Device and help you navigate through the Services.
To enable Us to enhance the quality of services provided by Us to you.
To collect standard information such as your IP address, computer sign-on data, statistics on
disable cookies. You may also, at any time, disable/delete cookies that are already activated on your
computer. However, please note that should you choose to disable cookies from operating on your
computer, certain sections/ features of the Services may become inaccessible to you.
9. ALTERATION/ DELETION
You may at any time review/ correct/ supplement/ add to the Personal Information provided by you by
sending an e-mail to this effect to the contact address notified under paragraph 13. We shall at no time
be responsible/liable for the authenticity/ veracity of the Personal Information provided by you.
We have put in place reasonable physical and technical measures to safeguard the information. We collect
in connection with the Services. However, please note that although We take reasonable steps to protect
your information, no website, internet transmission, computer system, or wireless connection is
completely secure. Personal Information provided by You shall not be retained by Us for a period longer
than is required for the purposes for which the information may lawfully be used or is otherwise
required under any other law for the time being in force.
11. PUBLICLY AVAILABLE THIRD-PARTY INFORMATION
Our Services may link to third-party websites and services that are outside Our control. We are not
responsible for the security or privacy of any information collected by websites or other services. You
should exercise caution and review the privacy statements applicable to the third-party websites and
services you use.
We also may make available to you certain products or services developed by third parties. We are not
responsible for these third-party products or services.
changes in the applicable laws and/or changes in Our company policies, and it shall be your
13. GRIEVANCE OFFICER
all of the following may be addressed to the grievance officer at:
D-170, Okhla Industrial Area Phase I,
New Delhi – 110 020.
Requests for review/ modification/ deletion of any Personal Information provided by you.
Complaints/ grievances regarding posts/ information shared by other users.
Intimation of withdrawal of consent to use Personal Information by Us.
Important NOTE: In view of local, legal, and linguistic differences, the local language version of this